Hackensack Meridian Adult & Pediatric Behavioral Health Urgent Care - Neptune
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The EMERGENCY ROOM is the appropriate fit for an individual when: Behavior is actively erratic/aggressive, suicidal or being violent towards themselves, others, or property. Learn more about our Emergency Care services.
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Adult and Pediatric Behavioral Health Urgent Care in Neptune
Walk-In Care and Answers When You Need Them
It can be challenging to know where to go for Pediatric and Adult Behavioral Health Urgent Care when you are or your child or teen is experiencing a mental health related issue.
Our location offers walk-in care and a convenient option for individuals and families to get answers in a safe setting associated with the region’s top-ranked hospitals, including Jersey Shore University Medical Center and the area's top doctors.
Some of the most common conditions we treat are:
- Depression
- Anxiety & Panic Attacks
- Stress
- Mood disorders
What is Behavioral Health with Urgent Care?
Traditional urgent care centers have been around for over 40 years, providing quick and affordable walk-in care for life’s minor bumps, bruises, coughs, and colds.
Hackensack Meridian Health is the first in the nation to develop an urgent care with additional services to directly provide immediate care for mental and behavioral health issues and concerns (where there are no immediate safety risks).
Urgent care with Behavioral Health does not replace your regular psychiatrist or mental health professional or when going to the nearest hospital emergency room is necessary.
Why Both Services Together?
By combining medical urgent care services with behavioral health expertise, we can provide a thorough evaluation and diagnosis of physical medical conditions and mental health-related issues.
In many cases, symptoms like depression could be related to an underlying or undiagnosed medical condition (like a thyroid condition, hypertension, or chronic illness).
By visiting our office, our clinical team is equipped to identify medical conditions that may impact mental or behavior and understand and treat behavioral health conditions.
Pediatric & Adolescent Urgent Care with Behavioral Health Services
Experts from our nationally-recognized Pediatric & Adolescent Behavioral Health programming are available for mental health urgent care for children and teens at the following ages and times:
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Ages 5 to 14 Years Old |
Monday - Friday 8 a.m. - 4 p.m. |
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Ages 15+ |
Monday - Friday 8 a.m. - 8 p.m. Saturday - Sunday 8 a.m. - 4 p.m. |
**No Appointment Necessary - Receive Immediate Access to Care**
Our goal is to stabilize the patient, address concerns, provide treatment, and recommend an appropriate level of follow-up care, whether it be an appointment with a behavioral health professional or hospital care.
Behavioral Health Services include:
- School clearance letters where there are no immediate safety risks.
- Pediatric and adolescent expert psychiatric evaluations and treatment
- Prescription refills
- Crisis intervention
- Expedite the follow-up process with a long-term psychiatric team
- Medication initiation or adjustment
A Familiar Feel
When you arrive, our location will look and feel familiar because it is a traditional urgent care center in every way, with the addition of specialized experts in mental health.
Upon check-in, we have a separate and discrete waiting area for individuals visiting for behavioral health services.
Once in an exam room, our care team and process will include:
- Exam by our board certified physician for any medical concerns
- Consultation with specialized behavioral health nurses and licensed, certified social workers
- If necessary, a telehealth consultation with a psychiatrist to determine level care and treatment needed
Our goal is to stabilize the individual, address concerns, provide treatment at the site, direct them to an appropriate level of care (which may be the hospital ED), or help schedule an appointment with a behavioral health professional.
Transitional or “Bridge Care” Services
After your visit, our care team will offer follow-up care, appointment support, and help you connect to community resources as you navigate the next steps of your care plan. We may prescribe or refill medications for your diagnosis, as needed, but we do not prescribe controlled substances and benzodiazepines that require a higher level of oversight and medical supervision.
If you’re experiencing any of the below symptoms and your regular psychiatrist, psychologist or therapist is not available, Hackensack Meridian Urgent Care with Behavioral Health can help:
- Anxiety, stress or perceived panic attack
- Loss of interest in doing things you typically enjoy
- Trouble focusing, loss of appetite, feelings of isolation
- Flare-ups from known mood disorders
- Change in conduct, hyperactivity or attention issues in children ages 16+
Patients with more serious symptoms or those in some level of crisis such as thoughts of suicide, trouble with drug or substance abuse or those who are experiencing delusional symptoms (unable to differentiate what is real versus imagined) will need to go to a Behavioral Health clinic, professional, or a local Emergency Room that is equipped for a higher level of behavioral health care.
If you are experiencing any of the below, seek treatment in an Emergency Room.
- Thoughts of suicide or self-harm, or harming others
- Violent, erratic, or aggressive behavior
- Drug or substance withdrawal and detox
- Schizophrenia, Bi-Polar or personality disorders
Visiting Our Neptune Urgent Care Center for Traditional Medical Needs
At Hackensack Meridian Health, we understand that life is unpredictable and health concerns can arise at any time. That's why we are here to provide you with prompt, high-quality medical care 365 days a year when you need it most.
Our Urgent Care facilities are staffed by a dedicated team of experienced healthcare professionals who are trained to a high standard in order to deliver exceptional medical services to patients of all ages. Whether you have a minor injury, a sudden illness, or need immediate attention for a non-life-threatening condition, we are ready to provide you with the compassionate care you deserve.
We are committed to treating your ongoing adult and pediatric urgent medical needs including:
- Cold & Flu, Allergies, Earaches, Sinusitis
- Stitches, Sprains & Strains
- Pediatrics - 4 months and older
- X-Ray on site*
- Lab: Strep, Flu, COVID-19, Mono and Urinalysis, etc.
- ECG or EKG - Electrocardiogram
- Urinary Tract Infections
- Earwax Removal
- School and Sports Physicals
- DOT / CDL Exams
- Walk in to the Neptune location for treatment of Depression, Anxiety and Mood disorders
*Please note: X-rays are only available when a Physician and/or Radiologic Technologist are on site.
Pediatric Care
Hackensack Meridian Health Urgent Care are committed to providing compassionate care to our youngest patients, especially when their pediatrician’s office is closed during evenings, weekends and holidays.
We understand the unique needs of children and their families, and strive to create a welcoming atmosphere that promotes both their physical and emotional well-being.
Our team of compassionate physicians and clinicians provide an expert and comprehensive range of medical services, ensuring your little one receives fast and reliable care for all of their health needs. For more information on our network Pediatric offerings, click here.
Services available at our Neptune location include:
- Sick visits
- Vaccinations
- Broken bones
- Cuts, scrapes, wounds and burns
- Sprains and strains
- Allergic reactions
- Headaches and migraines
- Pinkeye, corneal abrasions and other eye problems
- Rashes and bug bites
- Fevers
- Ear infection
- Cases of dehydration requiring intravenous fluids
- Diarrhea, vomiting, stomachache, and other gastrointestinal problems
- Foreign body removal
- Asthma, bronchitis, and other respiratory illnesses
Urgent Care is for injuries or illnesses that are not life threatening. Therefore, we recommend going to the Emergency Department with the following conditions:
- Chest pain
- Difficulty breathing
- Uncontrolled bleeding
- Loss of consciousness
- Sudden loss of vision or blurred vision
- Acute mental health issues or suicidal feelings
- Change in mental status or stroke symptoms
i.e. Sudden numbness or weakness of the face, arm or leg, sudden confusion, difficulty speaking or understanding what is being said. Sudden loss of balance or loss of coordination.
We offer a wide range of point-of-care on-site lab testing and can send out any specimen to a medical laboratory when necessary.
- Cultures, swabs, blood draw
- PPD
- Titers
- COVID-19 testing
- Rapid influenza A&B testing (results in 15 minutes)
- Rapid mononucleosis screening (results in 15 minutes)
- Rapid strep (results in 5 minutes)
- STD
- Urine pregnancy test
- Urinalysis
We will instruct you on the proper follow up for your specific injury/illness. After your Urgent Care visit we encourage all patients to follow up with your primary care doctor. However, if your symptoms persist and you are unable to make a timely appointment with a primary care doctor, please revisit our Urgent Care.
- If you are in need of a primary care doctor, click here for a recommended list.
UCA Accred
itation
All Hackensack Meridian Urgent Care and Urgent Care PLUS locations are accredited by the Urgent Care Association (UCA) Accreditation Program, demonstrating our commitment to providing the highest level of quality care to our patients and the communities we serve.