Hospital Amenities

Dunkin’ Donuts
Located in the Marshall Pavilion, the restaurant carries Dunkin’ Donuts full line of products, including the light DD Smart menu. Open Everyday from 6:00 a.m. to 8:00 p.m..

At Riverview Medical Center’s Gift Shop, you can choose from a wide variety of gifts including fresh flowers, balloons, plush animals, home décor items, candles and jewelry – and make them extra special with a fitting greeting card.

Our patients and visitors can also find newspapers, magazines, personal care items, candy, snacks and beverages. One-of-a-kind gift items crafted by local artists are also on display in the Gift Shop.

Welcoming Newborns

To welcome the newest addition to your family, the Gift Shop carries a wide selection of newborn gifts such as plush animals and layette items. Pamper a new mom with a gift such as a cuddly robe, soothing lotion, candle or essential oil. Or congratulate the new parents with a floral arrangement and balloons.

Floral Arrangements

The Gift Shop partners with Craig Kiely Designs, Red Bank, to provide floral arrangements to brighten up a patient’s day. Call the Gift Shop at 732-530-2465 for current selections and price range.

Phone Orders

For people who live out of the area, and patients unable to leave their rooms, are invited to call the Gift Shop at 732-530-2465 to arrange for deliveries to the patient’s room – free of charge.

Gift Shop Hours:

Monday through Friday
8:30 a.m. – 8:00 p.m.

Saturday and Sunday
11:00 a.m. – 3:00 p.m.

Kosher Food
The Food and Nutrition Department offers a complete breakfast, lunch, and dinner menu of gourmet kosher foods which comply with Jewish dietary laws. Simply ask your nurse or the representative from Nutrition Services, and you will be given a menu from which to choose. If you have special needs not addressed by the menu, please call 732-530-2358 and the food and nutrition team will be happy to assist you.

Prayer Books
Prayer books are available in the chapel and in the pastoral care departments.

Sabbath Candles
Regular candles are prohibited due to fire regulations. Electric candles are available for use by calling the patient representatives or by asking your nurse to contact a patient representative.

Sabbath Entrance
On the Sabbath or during holidays, visitors can enter through the manual door next to the revolving doors in the Marshall Booker Entrance.

Stairwells
To make it possible for you to avoid elevators and electric doors on the Sabbath and holidays, a map of Riverview Medical Center stairwells is available at the main desk in the Marshall Booker entrance, at the Welcome Ambassador desk upon entering the Emergency Department, or by contacting a Guest Relations Representative.

Hospital/Community Liaison
The Guest Relations manager, patient representatives, and pastoral care team are committed to providing support and will help fulfill your requests. Simply dial 732-530-2484 to reach us or talk with your nurse who would be happy to make the call for you.

Concierge Care
Riverview’s Concierge can help provide many services as well.

• Birth: Provide list of Mohels to perform a bris for baby boys, event planning – for bris or baby naming
• Loss: Provide list of Jewish Funeral Homes, locate caterer/kosher caterer to prepare food for shiva, provide list of accommodators to prepare/clean prior to, during, and after shiva, research and provide information around traditional observation (example, cover mirrors).

Additionally, the Concierge can provide a list of local rabbis and synagogues to all of our guests and patients.

Important Numbers
Guest Relations and Pastoral Care: 732-530-2484
Concierge Care: 732-741-2700, extension 1111

We want to make your transition back home seamless and convenient. With our NEW ambulatory pharmacy, you can fill your prescription and ask questions about your medication before you leave the hospital.

Our ambulatory pharmacy can fill prescriptions during your hospital visit. A pharmacy liaison will visit to fill your prescription as well as provide education about the medication and, based upon timing, deliver it to your bedside or make it available for pick-up at our pharmacy upon discharge.

This service is available from 7:00 a.m. – 5:00 p.m., Monday through Friday, and is located on the first floor next to the Chapel in the Marshall Pavilion. Most prescription plans are accepted and we accept cash, check, or debit/credit.

To reach our pharmacy liaison call extension 5345, for questions or to call the pharmacy directly call 732-450-2602.

Art Therapy
Created in 1980, Riverview Medical Center’s Art Therapy Program has been providing therapeutic support groups to children who have experienced an illness or death in the family. The program provides a safe creative outlet for expression and coping using the art therapy process. The groups are led by an experienced licensed clinical social worker and board certified art therapist.

Additionally, Riverview offers an open art studio for adults in all stages of their cancer journey. From newly diagnosed patients to those who have completed treatment, the open studio offers a safe place to explore a wide range of art materials as a method of expression or coping. Individual art therapy is offered bedside or chair-side to adult patients receiving cancer treatment. Art therapy is a recognized treatment modality that is an essential component to health, healing, and well-being. Art talent is not required for participation in art therapy. If you are interested in the Art Therapy services, please call 732-530-2382.

Pastoral Care
Our pastoral care department identifies and responds to the spiritual needs of our patients, their families, and the Medical Center staff. To receive a visit from the chaplain or another member of the Pastoral Care team, please ask your nurse to page Pastoral Care.

Patient Representatives
Please consider our patient representatives ready to provide general assistance during your stay at the hospital. They will be happy to answer your questions, address any concerns you may have, and act on your behalf.

You can reach our Patient Relations Department by dialing 732-530-2484. If you require immediate assistance, dial “0” for the operator, who will put you in touch with the appropriate person.

Pet Therapy
“Man’s Best Friend” has true meaning at Riverview.

Providing a welcome break in the day for patients, a new animal-assisted therapy program at Riverview provides patients comfort and companionship in a way that increases emotional well-being and promotes healing for patients through weekly visits.

The program is coordinated through the hospital’s volunteer program, and visits the hospital through a partnership with Bright and Beautiful Therapy Dogs Inc, a nonprofit organization based in New Jersey.

Did you know…?

• Research by the University of Missouri College of Veterinary Medicine Research Center for Human-Animal Interaction (ReCHAI) suggests that visits with animals may improve patient outcomes, decrease length of hospital stay, help with confusion, depression, and manage pain symptoms.
• Interaction with animals has also been shown to reduce blood pressure, increase sensory stimulation, inspire a sense of purpose, increase social interactions with staff, and reduce loneliness by creating a sense of companionship.

For more information about our Pet Therapy program, or to volunteer, please contact Colleen Wolfe at 732-530-2253.

Social Work / Case Management / Utilization Review
Our personnel are available to assist you and your family throughout your hospital stay, providing discharge planning services, referrals to community services, and counseling.

Volunteers
Our volunteers make up a vital part to our health care team. Through their donation of time and services, they fill an important role in the Medical Center and the community by helping us deliver high-quality medical care. They assist nurses and provide personal services for patients, including reading and delivering books & newspapers.