When & How to Schedule a Virtual Visit if You’re Feeling Sick
March 05, 2020
Illness rarely hits at a convenient time. Especially at night, on the weekend or any time life gets in the way, it should be easy to get the care you need. HMH 24/7 makes connecting with a provider convenient and accessible any day, any time.
When to Use HMH 24/7
Virtual visits scheduled through HMH 24/7 are a good option when you have mild cold or flu symptoms, need certain prescriptions or think you may have an infection. Virtual visits allow you to seek medical guidance from board-certified Hackensack Meridian Health network physicians in English or Spanish.
Some minor symptoms or illnesses that can be treated with virtual visits include:
- Mild cough/respiratory infection
- Fever
- Chills
- Sore throat
- Ear infection
- Conjunctivitis (pink eye)
- Allergies
- Rashes
- Stomach ache
- Urinary tract and yeast infections
Virtual visits are also a great option for prescription refills and new prescriptions, like:
- Antibiotics
- GLP-1 medication
- Birth control
- Anxiety and/or depression medications
Some medications may require an in-person evaluation to be prescribed.
How to Make an Appointment with HMH 24/7
You can download the app on your mobile device by searching “HMH 24/7” in your app store. Once registered, you will:
- Initiate a visit
- Verify your identity to connect to your medical history
- Answer brief questions
- Upload pictures if it’ll help identify any underlying issues
- Connect with a doctor via a video call
Doctors are available 24/7, including holidays.
When to Make an In-Person Appointment
For urgent or life-threatening emergencies where time is of the essence, call 911 or go to the nearest emergency department immediately.
Additionally, some visits require in-office medical equipment and physical exams. Make an in-person appointment for concerns such as:
- An EKG or echocardiogram
- Health concerns in the third trimester of pregnancy
- Newborn visits
- Pediatric well visits and vaccinations
Next Steps & Resources:
- Download HMH 24/7 and register to schedule a virtual visit.
- Know when to go to the emergency department.
The material provided through HealthU is intended to be used as general information only and should not replace the advice of your physician. Always consult your physician for individual care.
