Visitation Guidelines
As of January 9, 2025, Hackensack Meridian Health is requiring visitors wear masks during the duration of their visit with an admitted patient at the following locations:
- Bayshore Medical Center
- Carrier Clinic
- Jersey Shore University Medical Center
- JFK University Medical Center
- Ocean University Medical Center
Masking is strongly encouraged in all other Hackensack Meridian Health facilities, but visitors may be asked to wear a mask in additional locations and/or scenarios based on risk.
Masks will continue to be provided at all Hackensack Meridian Health locations.
Hackensack Meridian Health’s masking guidance may change based on respiratory viral activity within its communities. We will continue to monitor respiratory viral activity and determine masking guidance accordingly.
COVID-19 Resources
The Office of Patient Experience is available to assist or you may email consumerservices@hmhn.org and note the name of the hospital visitation you are inquiring about.
We recognize the importance of having loved ones, friends and family at the bedside during the healing process. Please connect with your local patient experience office and ask about our Care Companion program - a program designed to Keep Families Connected.
Remember, we are all in this together. Our health care team will treat your loved one with respect and courtesy. Please treat our caregivers with respect and courtesy as we are partners in caring for your loved one. The mission for our team is clear: to provide the best and most compassionate care. Patients are our priority. We will get through this together with mutual respect and compassion.
Reaching Our Hospitals
Please contact our hospitals below if you need specific information regarding visiting hours.| Hospital | Phone # | |
| Hackensack University Medical Center | 551-996-2010 | OPEHackensackUMC@hmhn.org |
| Palisades Medical Center | 201-854-5751 | OPEPMC@hmhn.org |
| JFK University Medical Center | 732-321-7566 | OPEJFK@hmhn.org |
| Raritan Bay Medical Center | 732-442-3700 x 5086 | OPERBMC@hmhn.org |
| Old Bridge Medical Center | 732-442-3700 x 5086 | OPERBMC@hmhn.org |
| Bayshore Medical Center | 732-739-5911 | OPEBMC@hmhn.org |
| Riverview Medical Center | 732-530-2484 | OPERMC@hmhn.org |
| Jersey Shore University Medical Center | 732-776-4447 | OPEJSUMC@hmhn.org |
| Ocean University Medical Center | 732-836-4297 | OPEOMC@hmhn.org |
| Southern Ocean Medical Center | 609-978-3833 | OPESOMC@hmhn.org |
Frequently Asked Questions
As of January 9, 2025, Hackensack Meridian Health is requiring visitors wear masks during the duration of their visit with an admitted patient at the following locations:
- Bayshore Medical Center
- Carrier Clinic
- Jersey Shore University Medical Center
- JFK University Medical Center
- Ocean University Medical Center
Masking is strongly encouraged in all other Hackensack Meridian Health facilities, but visitors may be asked to wear a mask in additional locations and/or scenarios based on risk.
Hackensack Meridian Health determines the COVID-19 level by county. This determination is made by assessing any available data, including, but not limited to:
- the community transmission level for the county,
- the trends over at least two weeks,
- asymptomatic COVID positivity upon admission,
- out of work Team Members and the severity/infectivity of the predominant respiratory viral infections.
Masking may be required within specific areas of Hackensack Meridian Health locations where highly vulnerable patients are receiving care (e.g. NICU). Signs will be placed outside any area where universal masking is still in effect, and Hackensack Meridian Health will have masks available.